This report shows all calls that the store received that were routed through the PDQPOS system. Information on this report allows you to easily find historical customer calls and associated orders.


Figure 100


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Bus Date

Displays the associated business date (this may be different from the actual calendar date depending on when the store performs its Z-Report)

Call Time

This column shows the time that the call was received

Phone Number

Shows the phone number of the caller

Cust. Name

This column shows the name of the customer that was entered into the system

Line

This column shows the phone line that the call was received on

Order ID

Displays any order number that was placed by the customer for the associated business date